Vanilla Bean in Madison, WI Open now

Reviews about Vanilla Bean

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  May 16, 2020, by That VanLife Channel
  Have shopped at Vanilla Bean for years and unfortunately there “return policy” is a problem for others too. Spent well over $100 again on products for holiday treats and did not end up needing to use all the supplies, we called ahead to be sure we could return the unused items (sealed) and in the exact same condition they were as they left the store and were told by the associate that it would not be accepted as any food related item is against he store policy to take back. That is absolutely ridiculous and absurd as any other store would allow such a return literally the same week of purchase. We will not be returning to this store again as we are stuck with almost $100 in supplies we will not need. When baking you never know how much you may need so it’s always good to have more then less and in this case Vanilla Bean has failed on there customer service. Only remedy would be accepting Sealed Returns (not expired) from the same week of purchase!