Steinhafels Furniture in Madison, WI Closed now

Reviews about Steinhafels Furniture

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  April 20, 2020, by Steve Glinberg
  Steinhafels delivered a new mattress to my house that smells absolutely revolting, if not deadly. It is off-gassing so badly that we have to have the windows open in our bedroom 100% of the time just to survive the stench, and it's winter in WI, 5 deg F outside. Heaven only knows what the gasses are and how carcinogenic they are. Our entire house smells like we have 5 open cans of enamel paint sitting in our bedroom. Why would you sell products like this at all, much less without warning your customers of what they're in for if they buy a mattress? Of course the answer is, you wouldn't sell any $3,000 foam mattresses if you told your customers in advance. And so your solution is to lock your customers in with restocking fees and non-refundable $150 mattress covers. Now my old mattress is gone (hauled away by Steinhafels) and I only have this deadly fuming mattress. Do your homework before you buy, and learn what furniture stores and manufacturers don't want you to know.
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  August 24, 2019, by COLLEEN ROTH-HORNUNG
  This store is huge! Sales people were very helpful and know their products. She had options narrowed down quickly by asking questions about what we wanted. Prices are in line with other stores with the same type of products. The only negative would be that the young person welcoming people near the door might have had a little enthusiasm when saying hello...lol